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February 2018: Understanding problem spaces, with Indi Young

Posted: February 1st, 2018 | Author: | Filed under: Events | No Comments »

We’re delighted that past Fluxible speaker Indi Young will be joining us for a remote session on understanding problem spaces.

For Indi, the problem space is about understanding people and their larger purpose. Exploration of these spaces comes with letting go of thinking of solutions for a time. In todays presentation and discussion, Indi will outline what a problem space is, how to navigate the ambiguity of the problem space with empathy, and demonstrate techniques to explore problems and bring creative solutions. Join us, and bring along some questions for Indi.

Indi Young is the author of two books, Practical Empathy and Mental Models, and has presented at over 40 conferences worldwide — did we mention Fluxible? In 2001, Young co-founded Adaptive Path, a groundbreaking UX agency with the mission to transform communities through design. Young received her bachelors in computer science from Cal Poly San Luis Obispo. In her early projects, Young realized that there was a gap between what her team knew, as engineers and creators, and what people were trying to ultimately accomplish. Young’s career has been dedicated to closing this gap.

Please register for this free event

Register

Thursday February 15, 2017
5:30pm to 7:00pm
3rd Floor Theatre, Roddenberry, Communitech
151 Charles Street West
Kitchener, Ontario


January 2017: Designing Interfaces that Compel and Motivate

Posted: January 6th, 2018 | Author: | Filed under: Uncategorized | No Comments »

January’s uxWaterloo event will be held at the Games Institute at University of Waterloo and involves both a talk and demos you can try. Feel free to join for either or both.

In the absence of performance or usability benefits, what compels people to interact with technology such as the red dot on our smartphone email app, the number of likes on our latest post, or the “just one more turn” button in our favourite video game? There are many lessons from psychology that we can learn about basic human needs, and what ultimately motivates interaction.

In this talk, Mark Hancock will give an overview of the basic human needs of competence, autonomy, and relatedness. He will discuss the idea that the success of novel technology is due largely to its ability to satisfy these basic human needs, and he will relate this concept to his lab’s research on virtual and augmented reality, 3D interaction on multi-touch tables, and applications in therapy, education, and gaming. You’ll also have the chance to try out some of the novel technology he’ll talk about, including a way of enhancing virtual reality experiences with the haptic experience of physical objects.

About the speaker

Mark Hancock is an associate professor in Management Sciences at the University of Waterloo, and Associate Director of the Games Institute. He is also a General Chair for this year’s ACM CHI Conference on Human Factors in Computing Systems (CHI 2018). His research includes the design and development of interfaces and interaction techniques for mixed reality, multi-touch digital surfaces, and games, with a focus on physical-like 3D interaction.

Parking at University of Waterloo

Parking will be provided for free. You will need to get a scratch ticket to put in your car from a volunteer at the front door of the Games Institute (map).

Please register for this free event

Wednesday January 24, 2017Register
Talk from 5:30 to 6:30pm
Demos from 6:30 to 7:30pm
The Games Institute, University of Waterloo
175 Columbia St West, Waterloo, Ontario

 


December 2017: Sense and Respond, with Jeff Gothelf and Josh Seiden

Posted: November 24th, 2017 | Author: | Filed under: Uncategorized | No Comments »

We have a special remote presentation today from past Fluxible speakers Jeff Gothelf and Josh Seiden who will be joining us from Brooklyn NY and somewhere in Spain, respectively.

We are in the midst of a revolution.

Technology is no longer just an IT problem. The rhythm of technology is changing the rhythm of business, and businesses need to adapt. To thrive, businesses must become ‘sensing organizations,’ able to sense and respond to changing customer and employee behaviours.

In their new book Sense and Respond, past Fluxible speakers Jeff Gothelf and Josh Seiden explain how to build truly sensing organizations, using illuminating stories from organisations including Paypal, Zara, AutoTrader, and UK Government’s Digital Service.

Their new book tells us more about how to sense and respond effectively. This requires shifting from managing outputs to what the authors call ‘outcome focused management,’ which includes: – Framing work, not as a set of features to deliver, but as customer behaviors and outcomes that can be amplified, encouraged and changed

  • Forming self-guided teams that can read and react to a fast-changing environment
  • Creating a ‘learning-all-the-time’ culture that can understand and respond to new customer behaviors and the data they generate
  • Developing the new universal skills of customer listening, assessment and response in everyone at the organization

Eric Ries, author of The Lean Startup, describes Josh and Jeff’s work as providing “a crucial framework for the modern world of business.” For those looking to engage in a two-way conversation with the market and their customers, and to drive value from that conversation, please join us to learn more.

Note that this event is being presented at a special time and starts at 12:00 noon sharp! Note as well that we’re presenting Jeff and Josh in collaboration with Lean Product Waterloo.

Please register for this free event

Register

Thursday December 14, 2017
12:00 noon to 1:15pm
3rd Floor Theatre, Roddenberry, Communitech
151 Charles Street West
Kitchener, Ontario


November 2017: Thinking of the future is easy, the hard part is doing something about it

Posted: November 2nd, 2017 | Author: | Filed under: Events | Tags: | No Comments »

In this presentation, Aaron Szymanski and Janice de Jong of Real/Ideal will introduce the Strategic Foresight process, and how it informs ethnographic research and product strategy. With a case study of their work with Blue Ant Media’s Cottage Life brand, they will show what Strategic Foresight is and how fits in a user-centred innovation process. They’ll also give tips on how you can apply it in your own work.

Aaron Szymanski is a UX designer and strategist with Real/Ideal. Aaron’s previous experience includes Kinetic Cafe, where he led the design team and was the product owner for ALDO’s iOS application and Connected Store (Store of the Future) programs. Previously a Product Designer at Pivotal Labs and an Industrial Designer at BlackBerry where he worked with the portfolio development team to envision the future of connected technology and experiences.

Janice de Jong is a researcher and design strategist with Real/Ideal. Driven by the belief that understanding today can build a better tomorrow, she is passionate about inspiring private and public organizations to create the future. She holds a Master’s in Strategic Foresight and Innovation, is based in Kitchener, and is a frequent UX Waterloo attendee.

Please register for this free event

Register

Thursday November 16, 2017
5:30 to 7:00 pm
3rd Floor Theatre, Roddenberry, Communitech
151 Charles Street West
Kitchener, Ontario


October 2017: What it means to be a design leader

Posted: October 11th, 2017 | Author: | Filed under: Events | Tags: | No Comments »

We’re trying something different this month and featuring a remote presentation/conversation with Silicon Valley design veteran and past Fluxible speaker Uday Gajendar.

Uday will share insights from his career on what it means to be a design leader. Drawing upon experiences at large corporate groups and small scrappy startups as well as an indie consultant, Uday will hit upon a core set of themes: Working at multiple levels of craft, tackling the “wickedness” of complex business apps, collaborating with executives, and becoming an effective “force multiplier” with real impact and value. Each theme will be punctuated with real life “stories from the trenches” from his first day on the job after grad school to later moments along his journey — to help inspire others in their own path of becoming design leaders.

Please register for this free event

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Wednesday October 18, 2017
5:30 to 7:00 pm
Communitech Hub, 2nd floor
[View on Google Maps]


September 2017: Looking back and looking ahead at UX in Waterloo Region

Posted: September 16th, 2017 | Author: | Filed under: Events | Tags: | No Comments »

It’s been almost exactly ten years since uxWaterloo held its kick-off meeting at the Accelerator Centre in Waterloo. And it’s been just four days since the 2017 edition of Fluxible wrapped up. Given these milestones, we think a more reflective and conversational session is in order.

What do we want the next 10 years to look like? What’s on your mind UX-wise? What do you love about the UX community, both locally and globally? What are you looking for more of? How might the Waterloo Region become the place that designers in Canada want to call home?

Join us for lively conversation in which it’s 100% guaranteed that we’ll come up with all the answers! Or, if not, we’ll at least set the stage for ten more years of uxWaterloo topics. Yeah, let’s go with that…

Please register for this free event

Register

Thursday September 28th, 2017
5:30 to 7:00 pm
3rd Floor Theatre, Roddenberry, Communitech
151 Charles Street West
Kitchener, Ontario


August 2017: Informal Pub Meetup, Part 2

Posted: July 30th, 2017 | Author: | Filed under: Events | Tags: | No Comments »

Now available in a special August Edition! Complete with this repeated text from our delightful July Edition:

In what is now a beloved summer tradition, it’s time to replace energizing presentations and deep UX thoughts with a lighter event befitting the season. Let’s savour that summer feeling with an August uxWaterloo session that features informal talk, some of it even UX-related, and drinks. As befits any self-respecting tradition, we do this every July and August and the laid-back atmosphere and conversations are a welcome addition to any summer schedule. Join us!

And, as has become a yearly tradition, count on hearing from Bob and Mark with an an update on Fluxible 2017, Canada’s UX Festival! You’ve been warned…

Please register for this free event

Register

Thursday August 17, 2017
5:30 to 7:00 pm
Abe Erb Brewing
15 King Street South, Uptown Waterloo
Waterloo, Ontario


July 2017: Informal Pub Meetup

Posted: July 22nd, 2017 | Author: | Filed under: Events | Tags: | No Comments »

In what is now a beloved summer tradition, it’s time to replace energizing presentations and deep UX thoughts with a lighter event befitting the season. Let’s savour that summer feeling with a July uxWaterloo session that features informal talk, some of it even UX-related, and drinks. As befits any self-respecting tradition, we do this every July and August and the laid-back atmosphere and conversations are a welcome addition to any summer schedule. Join us!

And, as has become a yearly tradition, count on hearing from Bob and Mark with an an update on Fluxible 2017, Canada’s UX Festival! You’ve been warned…

Please register for this free event

Register

Thursday July 27, 2017
5:30 to 7:00 pm
Abe Erb Brewing
15 King Street South, Uptown Waterloo
Waterloo, Ontario


June 2017: Designing for business goals

Posted: June 6th, 2017 | Author: | Filed under: Events | Tags: | No Comments »

As designers, it is often second-nature for us to advocate for and empathize with end-users and customers. But in order for our solutions to be robust and sustainable, it is crucial to empathize with our business stakeholders as well.

In this talk, Computer Scientist, business-grad and designer, Ali Rushdan Tariq, will be discussing how listening to and tailoring our solutions to business goals will make us better designers. While he cannot guarantee that this talk will take the place of an MBA education, he will share a few tips and lessons learned from business school and argue how they can be applied to the practise of design without feeling like losing your soul.

Ali is a Design Lead at the Manulife RED Lab, where he helps untangle business problems through the lens of user-centered design. Previously, after earning his MBA from Ivey Business School, he decided to ditch the corporate life in favour of running a startup out of Velocity Garage. His writings on creativity, innovation, and design have been published on various outlets including Fast Company and the InVision blog.

Please register for this free event

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Thursday June 15, 2017
5:30 to 7:00 pm
Communitech Hub, 3rd floor theatre
[View on Google Maps]


May 2017: This is not a talk about alt text

Posted: April 28th, 2017 | Author: | Filed under: Events | Tags: | No Comments »

Often discussions about IT accessibility focus on how markup, such as alt text, can be added by developers to enhance accessibility. While good markup is important, it won’t ensure your interfaces are truly inclusive. In today’s presentation, Janna Cameron will share different approach, a design-centered, outside-in way to make truly exceptional experiences for people with disabilities. She’ll bring in examples from popular web applications.

Janna is a Senior Designer at the Manulife RED lab. Janna has been working in the UX accessibility field for 10 years — and has spoken about the subject in numerous venues, including for the US National Federation of the Blind Web Accessibility Training Day, the Canadian Marketing Association and EASI.

Please register for this free event

Register

Thursday May 18, 2017
5:30 to 7:00 pm
Communitech Hub, 2nd floor
[View on Google Maps]