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(September 2011) Tom Robinson on designing for novices, experts, and others

Posted: August 27th, 2011 | Author: | Filed under: Events | Tags: , | No Comments »

We’ve all seen the frustrations of novice users struggling with a piece of software not designed for them. Novices need features to help guide them through complex software. On the other hand, features designed to help novices may slowdown and frustrate expert users. Before we can design for novices and experts, we need to know how both groups interact with software. Knowing what novices and experts need from software, and which group we should design for, will help us decide what features to include and exclude.

During this session, we will look at who novices are, who experts are, and who’s in between. We will then have an extensive group discussion about which level of expertise people design for and how they approach design for that group.

Tom Robinson is a PhD student at the University of Waterloo. He is researching how people learn to use computer software, looking at the stages of knowledge that people pass through as they learn. Previously, he worked at Maplesoft and TD bank as a GUI developer. He has a bachelors and masters degree in Computer Science, also from the University of Waterloo.

Thursday September 15, 2010
5:30 to 7:00 pm
Accelerator Centre
295 Hagey Blvd., Waterloo


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(August 2011) BrewUX 2: More beer, more pizza, and new friends.

Posted: August 8th, 2011 | Author: | Filed under: Events | Tags: , , , , , , | No Comments »


This month we’re meeting once again at the Red Baron Lounge, located on-site at the Brick Brewery in Uptown Waterloo. We’ll have a couple of brief presentations about UX happenings around town — and plenty of time for meeting new faces, talking shop, and raising a few glasses together. This is a private gathering for UX Waterloo, in which you can sample just about everything the brewery has to offer.

Where and when

Thursday August 18, 2011
5:30 to 7:30 pm
Red Baron Lounge at the Brick Brewery
(Entrance at the side of the building near the front)
181 King Street South
Waterloo, ONT

RSVP required

You must RSVP to attend, as this is a licensed event. We’ll be checking names at the door. Sign up early before it’s sold out!

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Please thank our sponsor

Our thanks to Brick Brewery for sponsoring this @uxWat event! To show our appreciation, please visit Brick on Facebook and “Like” them, or tweet a quick thanks to @BrickBrewery on Twitter.

BrewUx July 2011

BrewUx July 2011