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Job: UX Designer at Kiite (Waterloo)

Posted: November 8th, 2017 | Author: | Filed under: Jobs | Tags: | No Comments »

About the role

In this exciting role you will be directly impacting our customer facing technologies and improving the way companies access meaningful information using Kiite. We are looking for someone who is passionate about translating insights of real people, data and customer research into beautifully designed user-friendly interfaces. If you’re constantly sketching ideas, dreaming in wireframes and always thinking of ways to improve user-design, we want you on the team.

In this role you’ll

  • Lead UX Design projects from start to finish, create stunning interface designs and experiences for our end users.
  • Listen to our users needs, feedback and obstacles and allow that information to guide the design process in order to create meaningful solutions for real people.
  • Collaborate with a small, diverse, multidisciplinary team of engineers, developers and marketers to bring design concepts to life.
  • Perform Usability Testing to identify what works and what doesn’t.
  • Solve and define complex problems and make user-experience decisions related to core, and new, functions and features.
  • Execute multiple thoughtfully designed concepts and prototypes. Maintain high quality work without sacrificing speed.

In your first 6 months on the team, you will

  • Design and help implement a modern, web-based client dashboard & account management application
  • Author chat-based user workflows and experiences
  • Organize and run user-testing labs and experiments

What we’re looking for

Don’t worry if you don’t have all of the qualifications listed below — we’re particularly interested in someone that learns quickly, so if you only meet some of the criteria below but think you’re up for the challenge, please still reach out — we’d love to talk to you!

  • 3+ years experience working in a UX role for business-focused tech in web-based platforms
  • Passion for solving core product problems, taking ownership on all facets of a user experience (strategy, interaction design, and research)
  • An understanding of interface & user experience design best practices for web and mobility devices
  • Demonstrated ability to synthesize real user feedback into designs
  • Experience collaborating with multiple disciplines including product, engineering, data analysts and more
  • Knowledge of design tools such as Adobe Creative Cloud, Sketch and Invision
  • Experience working in a collaborative, fast-paced and constantly evolving environment
  • Previous experience with agile teams, agile methodologies and accessibility compliance

About Kiite

Kiite has built the world’s first Intelligent Sales Coach. The workplace is changing; new employees have more complex needs, want more personalized and frequent interactions, while also demanding more independence and changing jobs more frequently. Companies can’t survive the future of work with yesterday’s management practices. Kiite uses machine learning and natural language processing to give employees more autonomy and make managers dramatically more productive.

Kiite emerged from the founding team of TribeHR and our founding team includes deep roots in the HR technology space including employment and investments in NetSuite, Oracle, Rypple, Dayforce, and Axonify. We’re a team that’s dedicated to building extraordinary workplaces, and we’d like you to join us. We care deeply about inclusion & diversity – we’ve written about it, spoken about it, and live it

Interesting Facts

  • Our team is 50% women and 30% immigrants
  • We have more data scientists than developers
  • Kiite means “listen” in Japanese, which is apt for a company improving management

The Environment & Benefits

  • Located in Uptown Waterloo, in the Communitech Data Hub
  • Flex hours & unlimited vacation
  • 100% Paid, premium medical, dental, and vision coverage
  • Equity
  • Office is wheelchair accessible

Apply now!

November 2017: Thinking of the future is easy, the hard part is doing something about it

Posted: November 2nd, 2017 | Author: | Filed under: Events | Tags: | No Comments »

In this presentation, Aaron Szymanski and Janice de Jong of Real/Ideal will introduce the Strategic Foresight process, and how it informs ethnographic research and product strategy. With a case study of their work with Blue Ant Media’s Cottage Life brand, they will show what Strategic Foresight is and how fits in a user-centred innovation process. They’ll also give tips on how you can apply it in your own work.

Aaron Szymanski is a UX designer and strategist with Real/Ideal. Aaron’s previous experience includes Kinetic Cafe, where he led the design team and was the product owner for ALDO’s iOS application and Connected Store (Store of the Future) programs. Previously a Product Designer at Pivotal Labs and an Industrial Designer at BlackBerry where he worked with the portfolio development team to envision the future of connected technology and experiences.

Janice de Jong is a researcher and design strategist with Real/Ideal. Driven by the belief that understanding today can build a better tomorrow, she is passionate about inspiring private and public organizations to create the future. She holds a Master’s in Strategic Foresight and Innovation, is based in Kitchener, and is a frequent UX Waterloo attendee.

Please register for this free event


Thursday November 16, 2017
5:30 to 7:00 pm
3rd Floor Theatre, Roddenberry, Communitech
151 Charles Street West
Kitchener, Ontario