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October 2010 meeting: designing mobile readers at Kobo

Posted: September 29th, 2010 | Author: | Filed under: Events | Tags: , , | No Comments »

For today’s meeting we’ll hear from James Wu, UI Architect at Kobo, about making the transition from designing for a web/desktop to designing for a mobile user experience. Issues that he’ll address include smaller screen, touch screen, gestural UI, wildly different user contexts, and unreliable connectivity.

Kobo is a company dedicated to enabling people to “read any book, anytime, anywhere, and on the device of their choice”. To that end, they’ve created a suite of products that run on iOS (iPhone, iPod Touch, iPad), Android smart phones, RIM BlackBerry smart phones, and even their own well-regarded Kobo eReader.

James has a great depth and breadth of experience, and is an engaging and generous speaker.

Time/location details:
Thursday, October 21, 2010
5:30 to 7:00 pm
Accelerator Centre
Meeting Room #2
295 Hagey Blvd., Waterloo
[Map]

To help us better prepare, please register for this event.


September meeting: a design workshop

Posted: September 10th, 2010 | Author: | Filed under: Events | Tags: | 2 Comments »

We’re kicking off a new season of events with an exciting design workshop!

For this workshop we’ll break up into groups to solve a specific design problem, which we’ll reveal at the start of the session, in a fixed amount of time. We’ll then take a look at the results, examine the merits of various approaches, and even watch a related film.

It’s an opportunity to collaborate with your fellow uxWaterloo attendees and learn how we all approach design. Maybe we’ll all learn something new!

Time/location details:

Thursday, September 16, 2010
5:30 to 7:00 pm
Accelerator Centre
Meeting Room #2
295 Hagey Blvd., Waterloo
[Map]
To help us better prepare, please register for this event.

August 2010 meeting: paths to a UX career

Posted: July 30th, 2010 | Author: | Filed under: Events | Tags: | No Comments »

For our August meeting, deep in the dog days of summer, we’re convening again at a local bar for an evening of  food, drink, and fine conversation. As a way of getting the conversational ball rolling, we’ll explore how each of us made our way into a UX-related position. For those of you not in such a position, we can look at ways in which a UX-oriented  viewpoint and techniques can be introduced into your current position.

Come on out and enjoy a night of camaraderie and UX chatter.

August meeting
Tuesday, August 17, 2010
5:30 to 7:00 pm
Barley Works, Huether Hotel, 59 King Street North, Waterloo, ON N2J 2X2

Please register for this UX Group event. Thanks! Hope to see you there


July 2010 Meeting: European Conference Highlights

Posted: July 11th, 2010 | Author: | Filed under: Events | Tags: , , | No Comments »

Thursday, July 22, 2010
5:30 to 7:00 pm
Accelerator Centre
Meeting Room #2
295 Hagey Blvd., Waterloo
[Map]

This month’s meeting focuses on highlights from the 2010 UPA and UX Lx conferences. James Stewart and Ryan DeGorter, two of our group members, recently attended these conferences in Europe. They will each present highlights of what they learned, with an opportunity for questions and discussion too. We’ve had some great discussions in recent meetings, and this month is certain to be no exception.

Topics under discussion will include:

Please click here to register for this UX Group event. Thanks! Hope to see you there.


June 24 Think Aloud Event – Recap

Posted: June 29th, 2010 | Author: | Filed under: Events | Tags: , , | No Comments »

Last Thursday, June 24th, the UX Group met to learn more about the Think Aloud method from Guelph Master’s student, Amy Gill. Amy graciously gave us a presentation on her Master’s work, which has been focussing on learning about the psychology roots of the Think Aloud method, and how it can and should be used by UX practitioners today. We had almost 30 attendees this month, which made the discussions lively and insightful.

The session taught us a lot of about how Think Aloud was created, and some very interesting guidelines for how to use the method to gather the best results. The presentation was a great lead-in to an exciting discussion. Amy brought to light a number of interesting points, including:
  • Think Aloud was originally created in the psychology tradition to learn about the thought processes inside of subjects’ heads
  • We can gather great quotes to convince others of changes that need to be made
  • It can provide us with insight into the mental models and the assumptions of the user
  • The method doesn’t alter though patterns if we stick to level 1 and level 2 statements that do not require extra thinking or meta thinking.
  • When we ask “Why?” the user has to start thinking about what they should say – altering their thoughts
  • Asking “Why?” can also produce inaccurate reports as users tell us what they think we want to hear
After Amy’s presentation, the discussion broadened to include topics such as:
  • When we ask “Why?”
  • How we know when usability testing is being done “correctly” or is having a positive impact
  • How people in the community incorporate usability testing, and when
If you missed Amy’s presentation, she has graciously provided us with a number of resources which were used or mentioned throughout her talk:
Thanks to Amy and everyone who showed up to see her present and participate in the insightful discussions. See you in July!

June 24 Think Aloud Event…Be there!

Posted: June 23rd, 2010 | Author: | Filed under: Events | Tags: , , | No Comments »

Hi everyone!

The User Experience Group planning committee has a great night scheduled!   We have some video examples of think aloud studies that we will be showing and we’ll discuss best practices that we’ve used when asking participants to think aloud in usability tests.   Amy Gill, who is pursuing a Masters degree in Applied Computer Science at the University of Guelph, will also be sharing more information about her research about think aloud practices in usability testing. Some of us from our UX group volunteered as participants in Amy’s studies, so we know we’re in for a treat!

Please click here to register for this event and hope to see you there!

Thursday, June 24, 2010

5:30 to 7:00 pm

Accelerator Centre

Meeting Room #2

295 Hagey Blvd., Waterloo

[Map]


NUI talk and more at our May pub event!

Posted: May 28th, 2010 | Author: | Filed under: Events | Tags: , , | No Comments »

On May 17th, we had a great turnout to our NUIs in your living room, in a pub event!

To spice things up, we asked those who attended the event to submit their recap of the event!  Not only does this summarize the event for those who didn’t attend, but those who did attend can hear what the other end of the table was talking about!

Quote 1: In our conversations we talked about the user experience of a video store, a grocery store and independently owned/operated establishments and what they offer over big chain stores.  We proposed that there is a certain niche for independent stores like this, and while some people may switch to this niche market if they knew of it, others just demand the convenience of the big chains.

Quote 2: Alas, we did not have an iPad to play with, but many of us have been able to play with one or know someone who has one.  We heard about some of the technical specs and who was excited to get an iPad or Kindle and those who were happy with just their smartphones and laptops.  It’s clear that NUIs (natural user interfaces) are becoming all the rage as these products become more mainstream, so we as usability professionals will definitely need to become more aware of ways that we can ensure the products we work on are suited for NUIs.  Here’s an article that outlines some of the challenges NUIs cause for development and prototyping.

Quote 3: It was a low-key discussion about user experience in a very broad sense.  Our talk touched on traditional software-based UX topics, but concentrated on the user experience in retail environments, with a focus on the differences between a globalized and a localized retail experience. Essentially, the ideas that we explored had to do with the different feelings associated with shopping at a local small business with a unique perspective and tightly focused set of offerings, versus shopping at a larger global chain with a wide variety of products, often at a lower price point. Overall, it was a great time, and I can’t wait for the next one!

Quote 4: The most striking conversational detour from me was around relationships that the best stores have with their customers. We talked about it in the content of independent video stores, music stores (of which there are fewer and fewer), and even grocery stores. I pointed out that I’ll often go to my favourite video store (Waterloo’s Generation X, as it turns out) and ask “What should I watch?” or “What should my wife and I watch?”, and have never been disappointed with the recommended film that I then rent. The personal, local relationship has become more meaningful in an age of online access to just about anything.

For anyone who had additional thoughts on our last event or has ideas about future events, feel free to add a comment!

Hope to see you at the Current Think Aloud Practices event on Thursday, June 24, 2010, where Amy Gill will be sharing information about her research and we’ll discuss think out loud sessions!

May 17, 2010 UX Group Event- NUIs in your living room, in a pub

May 17, 2010 UX Group Event- NUIs in your living room, in a pub


(June 2010) Current Think Aloud Practices

Posted: May 26th, 2010 | Author: | Filed under: Events | Tags: , , | No Comments »

Thursday, June 24, 2010
5:30 to 7:00 pm
Accelerator Centre
Meeting Room #2
295 Hagey Blvd., Waterloo
[Map]

Many of us have used think aloud sessions as a way of understanding how users interact with a software product. In tonight’s meeting, we’ll run some actual sessions to see how a think aloud session works in practice.

We’ll also hear from Amy Gill, who is a pursuing a Masters degree in Applied Computer Science at the University of Guelph under the guidance of Dr. Blair Nonnecke (no stranger to the UX Group). The focus of Amy’s research is the think aloud method which is often used during usability testing. Her research aims to explore current think aloud practices to compare the use of think aloud in the usability field with the original use of think aloud in psychology. For this research, practitioners in the usability field were interviewed to gain an understanding of current think aloud practices.

RSVP

Please click here to register for this UX Group event. Thanks! Hope to see you there.

UX Show and Tell Recap

Posted: May 16th, 2010 | Author: | Filed under: Events | Tags: , , | No Comments »

Hey UXers!

Hope you can attend our next UX group meeting tomorrow (May 17th) from 5:30-7pm at Barley Works at the Heuther Hotel.

To read more about what we’ll be discussing and to register, check out our blog post about the event: NUIs in your living room, in a pub.

If you missed our last UX group meeting on April 19th, here’s a quick recap.  We had 20 UXers attend our “show & tell” session, which turned out to be very interactive and fun!  We split into groups and each group listened to design challenges and ideas that their peers have been working with.

Then, each group picked a representative that presented their design challenge to the whole room.  Some of the interesting ideas we heard about include:

  • Design challenges for group collaboration and some of the time wasters that get in the way when individuals are working together in an office or on a tabletop surface.
  • How Adobe Fireworks can be used for wireframing and for finished designs.  We saw how this can be a great tool for creating a design and gathering commentary.
  • Overview of recommendations for revamping a website that is used by students and staff at Wilfrid Laurier University.
  • Saw examples of how menu options for an application were brought from early prototypes to the final product.
  • Got a sneak peak of a new feature for math software and heard about the design challenges of designing for a small space in an existing application.

Thanks to everyone who shared their ideas and opinions at this event!  Photos from the event are posted below.  Hope to see you at our event tomorrow!

April 19th- UX Group Show & Tell

Group 2

Group 3

Group 5


NUIs in your living room, in a pub

Posted: May 9th, 2010 | Author: | Filed under: Events | Tags: , | 1 Comment »

Well, our plans for May have changed due to scheduling challenges. For this month’s event on Monday May 17 we’ll be enjoying an evening of fine conversation in the informal atmosphere of a pub. While everyone is, of course, free to follow whatever path the conversation goes in, we’ll at least set out to answer this question:

What are the UX implications of NUIs in the living room?

We fully acknowledge that the question is inspired by the impending arrival of the Apple iPad in Canada this month, with its gestural interface and lightweight form. There are other devices, though, that are here already (Nintendo Wii, anybody?), and there are certainly more on the horizon.

Finally, we may well have an iPad for those of you who would like to see and feel one up close. If anyone has any devices that they’d like to share, please do bring them along! Otherwise, bring your ideas and contribute generously to what we hope will be  friendly and illuminating discussion.

May meeting (Updated with new date and location)
Monday, May 17, 2010
5:30 to 7:00 pm
Back room at Barley Works, Huether Hotel, 59 King Street North, Waterloo, ON N2J 2X2

Please register here.